Position: Inbound Receptionist and Trained ChatGPT Copywriter
We are seeking a dynamic and versatile individual to join our team as an Inbound Receptionist and Trained ChatGPT Copywriter. This role requires excellent communication skills, strong attention to detail, and the ability to multitask effectively. The successful candidate will primarily handle inbound calls while also providing support through text and creating engaging content using ChatGPT for our website and social media platforms.
- Inbound and Outbound Calls: Handle a very low volume of inbound calls from patients, providing exceptional customer service and addressing their inquiries or concerns. Occasionally, make outbound calls as required to follow up with patients or other stakeholders.
- Communication with Therapist: Proactively notify the therapist of any potential changes or updates received through phone calls or text messages. Maintain clear and concise communication channels to ensure a smooth flow of information.
- Superbill Creation: Generate accurate and detailed superbills for patients, ensuring that all necessary information is included. This requires meticulous attention to detail and familiarity with relevant billing codes and procedures.
- Appointment Scheduling: Utilize Mindbody software to schedule appointments for patients, ensuring efficient and effective use of the system. Maintain a well-organized schedule and make any necessary adjustments as needed.
- Blog Creation with ChatGPT: Collaborate with the marketing team to create three engaging and informative blog posts per day using ChatGPT. Leverage the AI capabilities to generate compelling content that aligns with the therapist’s expertise and resonates with the target audience.
- Social Media Management: Collaborate with the therapist to craft four engaging social media posts per day. These posts should be creative, attention-grabbing, and designed to enhance the therapist’s online presence. Utilize ChatGPT to generate content ideas and refine them to match the therapist’s style and objectives.
Required Skills and Experience:
- Excellent verbal and written communication skills.
- Ability to handle a very low volume of inbound calls while maintaining professionalism and exceptional customer service.
- Strong organizational skills and attention to detail.
- Familiarity with medical billing and superbills is a plus.
- Proficiency in using Mindbody software or similar scheduling systems.
- Experience in content creation and copywriting, preferably using ChatGPT or similar AI tools.
- Familiarity with social media platforms and trends.
- Ability to work independently and collaborate effectively with a team.
This is an exciting opportunity to join a dynamic team and contribute to the growth and success of our therapy practice. If you are a motivated and adaptable individual with a passion for customer service and content creation, we encourage you to apply.